Accessibility Policy
Effective Date: 09/15/2024
At Rooted by Ri, we are committed to ensuring that our website, products, and services are accessible to everyone, including individuals with disabilities. We strive to provide an inclusive experience for all our customers and are dedicated to continuous improvement in accessibility.
1. Commitment to Accessibility
1.1 Inclusive Experience
Our goal is to provide a seamless and accessible experience for all users, regardless of their abilities or disabilities. We are dedicated to implementing practices and technologies that enhance accessibility and remove barriers to our products and services.
1.2 Accessibility Standards
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are designed to make web content more accessible to people with a wide range of disabilities.
2. Website Accessibility
2.1 Ongoing Improvements
We regularly review and update our website to ensure it meets accessibility standards. We are committed to addressing any issues promptly and incorporating feedback from users to enhance our website’s accessibility.
2.2 Accessibility Features
Our website includes various features to improve accessibility, such as:
Alternative Text: Descriptive text for images and graphics
Keyboard Navigation: Compatibility with keyboard-only navigation
Screen Reader Compatibility: Support for screen readers and other assistive technologies
Color Contrast: Adequate contrast between text and background for readability
3. Accessibility for Products and Services
3.1 Product Information
We provide clear and detailed product information, including ingredient lists, usage instructions, and safety warnings, to ensure that all customers can make informed decisions.
3.2 Customer Support
Our customer support team is available to assist with any accessibility-related inquiries or issues. If you need assistance or have specific accessibility needs, please contact us, and we will do our best to accommodate your requirements.
4. Feedback and Reporting
4.1 Providing Feedback
We welcome feedback on how we can improve accessibility. If you encounter any barriers or have suggestions for enhancing accessibility, please let us know by contacting us at:
Email: customerassistance@rootedbyri.com
4.2 Reporting Issues
If you experience any difficulties accessing our website or services, please report the issue to us. We are committed to addressing concerns and making necessary adjustments to improve accessibility.
5. Legal Compliance
5.1 Accessibility Laws
We strive to comply with all applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and similar legislation in other jurisdictions.
5.2 Updates to Policy
We may update this Accessibility Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.
6. Contact Us
If you have any questions or need assistance related to accessibility, please contact us at:
customerassistance@rootedbyri.com
We are committed to ensuring that all our customers have a positive experience with our brand and appreciate your feedback and cooperation in making our services more accessible.